Course Policies

  • Registration for Fundamentals of Mediation closes 8 business days before the course start date. Registration for all other courses closes 3 business days before the course start date.

  • The full course fee must be paid by 8 business days before the course start date.

  • If you register for the Early Registration Discount, we must receive payment by the Discount Deadline. If payment is not received by the Discount Deadline, the Regular Price applies.

  • If you register for a course but cannot attend:

    • No refunds will be provided within 10 business days before the course start date or after the course starts.

    • More than 30 days before the course starts, there is no fee for withdrawal from a course. A full refund will be provided for all fees paid.

    • If you withdraw more than 10 business days but less than 30 days before the course starts, 20% of the course fee is a non-refundable course administration fee. If you register and attend a course at Bignucolo Conflict Resolution within one year, the course administration fee will be applied to reduce your course investment at the time you attend the course.

    • You may transfer your registration to another person who will attend in your place, so long as the substitute person meets the qualifications to take the same course.

    • In the event of special and unforeseeable circumstances, which result in you missing a portion of a course after you have started it, you may be permitted to attend the missed portion of the course at a later time, if space is available and with the prior agreement of you and the course instructor. The course must be completed within one year.

  • A Certificate of Completion will be provided only to students who attend and participate in the entire course as scheduled.

  • This course is livestreamed using the video platform provided by Zoom Video Communications Inc. By registering for this course, you agree to the use of this technology.

  • We welcome participants from other places than Ontario, Canada!

  • After you have completed registration and payment for the course, if you would like to apply for accreditation for the course from a law society outside Ontario, Canada or accreditation from another professional group we will provide you with a full course outline.

  • Your accreditation application process, and any fees associated with your application for other accreditation, are your responsibility.

  • We reserve the right to change the course content, location, video platform, dates, or instructors.

  • We reserve the right to cancel any course. If we cancel we will provide a full refund.

  • As an outcome of our courses, we cannot guarantee employment or attainment of any professional designation as a mediator or otherwise.

  • In the event of any liability resulting from any aspect of our courses for any reason, such liability shall not exceed the course fee paid by the student.